Shipping policy
Processing Time:
• All orders are processed within 2-3 business days (excluding weekends and holidays).
• You will receive a shipping confirmation email once your order has been dispatched.
Shipping Rates:
• We offer flat-rate shipping or free shipping (depending on the promotion or order value). Shipping costs are calculated at checkout based on your delivery address.
• International shipping rates are stable at $18.99.
Delivery Times:
• Domestic Orders: Typically arrive within 3 business days.
• International Orders: Delivery times vary depending on the country, typically between 7-21 business days.
Shipping Carrier:
• We use Wakilni for all domestic deliveries. Royal Mail for all international deliveries.
• Tracking information will be provided once your order is shipped.
Order Changes & Cancellations:
• Once your order is processed, we are unable to make changes to the delivery address or products.
• If you wish to cancel your order, please contact us within 24 hours after placing the order.
Shipping Issues:
• If you experience any issues with your shipment (e.g., lost or damaged items), please contact our customer support team immediately at help@apollofitness.store.
Important Notes:
• Please ensure your shipping address is correct when placing an order. We are not responsible for orders sent to incorrect or incomplete addresses.
• Delivery times may vary due to factors like weather conditions, customs processing, or other unforeseen events.
Contact Us:
For any questions or concerns regarding shipping, please reach out to our support team at help@apollofitness.store.