Shipping policy

Processing Time:
All orders are processed within 2-3 business days (excluding weekends and holidays).
You will receive a shipping confirmation email once your order has been dispatched.

Shipping Rates:
We offer flat-rate shipping or free shipping (depending on the promotion or order value). Shipping costs are calculated at checkout based on your delivery address.
International shipping rates are stable at $18.99.

Delivery Times:
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times vary depending on the country, typically between 7-21 business days.

Shipping Carrier:
We use Wakilni for all domestic deliveries. Royal Mail for all international deliveries.
Tracking information will be provided once your order is shipped.

Order Changes & Cancellations:
Once your order is processed, we are unable to make changes to the delivery address or products.
If you wish to cancel your order, please contact us within 24 hours after placing the order.

Shipping Issues:
If you experience any issues with your shipment (e.g., lost or damaged items), please contact our customer support team immediately at help@apollofitness.store.

Important Notes:
Please ensure your shipping address is correct when placing an order. We are not responsible for orders sent to incorrect or incomplete addresses.
Delivery times may vary due to factors like weather conditions, customs processing, or other unforeseen events.

Contact Us:
For any questions or concerns regarding shipping, please reach out to our support team at help@apollofitness.store.